Southern Railway Helpline Numbers of an Emergency Quota
After streamlining the system of allotment of emergency quota to benefit of the general passengers in the last four months, i.e., from February to May 2016, allotted emergency quota in various trains. The details are as follows:
Out of a total 2.63 lakh EQ berths, the breakup of allocation is as follows:
1) 25,000 berths to eligible VVIPs as per Warrant of Precidence.
2) 35,000 berths to officials travelling on duty.
3) 15,000 berths allotted to public who approached CCM Cell in emergency, e.g., sick, aged, senior citizens, pregnant ladies.
4) 1.88 lakh berths were released to waitlisted passengers.
It is reiterated that public in need of accommodation in emergency situations may approach OSD to C.C.M. office during working hours & submit the application two days in advance.
The Passengers are requested to contact the following Helpline Numbers for the trains originating from Chennai and other Divisions:
Phone No. FAX No.
OSD Office, Southern Railway Headquarters, Chennai 044/25354405 044/25350308
Chennai Division 044/25354457
Other than Chennai area
Salem Division 0427-2431010 0427-2441100
Madurai Division 0452-2308250 0452-2308095
Tiruchchirappalli Division 0431-2418992 0431-2464469
Palghat Division 0491-2552755 0491-2555339
Trivandrum Division 0471-2326484 0471-2326482
Senior citizens, patients or other genuine cases who are not able to personally visit CCM’s Cell, may fax their requests to No.044-25350308 along with supporting documents, Mobile Number and address after explaining their genuiness/grievance to OSD office/OSD on phone indicated above.
Source: Southern Railway